Privacy Policy

This privacy policy explains how Explore Local Wonders handles personal data when you use passportseagarden.click, make an inquiry, or book a guided architecture or photo walk. It is written for general website use and describes the main ways we collect, use, share, and keep information.

Policy guidance

This introduction summarizes the subjects addressed in the policy and points to related internal guidance.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

When you contact us or request a tour, we may process your name, email address, phone number if you provide it, your message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information.

We collect only the details needed to handle inquiries and bookings.
02

How We Receive Data

We receive data when you submit a form, send an email, call us, or share details during the booking process. We also collect certain technical information from your browser and device when you use the website.

Most information comes directly from you, while some technical data is created automatically.
03

Cookies We Use

The website uses essential cookies for core operation and privacy preference cookies to store your choices. We do not state that analytics or marketing cookies are active.

We do not confirm analytics or advertising cookies on this site.
04

Cookie Controls

You can manage cookies through your browser settings. If you block essential cookies, parts of the website may not work as intended. Preference cookies are used to remember basic choices such as privacy settings.

Essential cookies support the site, and preference cookies help remember your settings.
01
Processing Purpose

Why We Use Data

We process personal data to answer inquiries, confirm tour details, manage bookings, review date and group preferences, handle practical route questions, and provide location recommendations where relevant. We also use data to operate the website, maintain security, and deliver messages through our local acknowledgement handler.

We use personal data for booking, communication, and basic site security.
02
Third-Party Sharing

Service Providers

We may rely on limited third-party support for website hosting, technical delivery, or message handling. These parties receive only the information needed to perform their role and are not permitted to use it for unrelated purposes.

Any service provider we use is expected to handle data only for the task we assign.
03
Legal Basis

When We May Disclose Data

We may share personal data if we must comply with law, respond to a lawful request, protect our rights, or address security issues. We may also disclose information where it is necessary to complete a booking or support the website’s technical operation.

We disclose data only when there is a valid operational or legal reason.
User Rights

Your Rights

You may ask whether we hold personal data about you, request correction of inaccurate details, ask for deletion where the law allows it, or object to certain processing in limited cases. We may need to keep some information when required for legal, security, or recordkeeping reasons.

Your rights depend on the type of data and the reason it was collected.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the information or action you are asking for. We will review the request and respond within a reasonable time, subject to any legal limits that apply.

We may ask for enough information to verify your identity before acting on a request.
Data Retention

How Long We Keep Data

Inquiry and booking records are kept for the period needed to manage the request, complete the service, handle follow-up, and meet legal or accounting obligations. When data is no longer needed, we delete it or make it anonymous where that is appropriate.

We keep data only for as long as it is needed for the stated purpose or legal recordkeeping.
Policy Updates

Changes to This Policy

If we make material changes, we will update the policy on the website and use reasonable steps to draw attention to the update where appropriate. The version in force is the one published on the site.

We may revise this notice when our practices or legal duties change.

Contact Details

Email contact
support@passportseagarden.click
Telephone contact
+90 501 168 44 57
Postal address
Yenibağlar, Eti Caddesi 19, 26170, Tepebasi, Eskisehir
Privacy contact